So you've just been laid off - Here's how to talk about it
Being laid off is nothing to be ashamed of. Here's three steps for telling a positive, more effective professional story.
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Louis Melendez
- Nov 18, 2022
- 3 min
Boast, Don't Brag - Talk About Yourself Without Sounding Like a Jerk
It’s so important to do self-advocacy right. Here's a glimpse into one of HBC’s most popular corporate trainings.
Louis Melendez
- Oct 6, 2022
- 3 min
Transferable Skills - Explaining Your Value In New Contexts
Get better at explaining how your previous experience can offer value in a new context.
Louis Melendez
- Aug 24, 2022
- 2 min
Small Talk Doesn’t Have to Suck - 3 Ways to Make it Better
Better small talk leads to deeper, more meaningful conversations & human connection.
Louis Melendez
- Jun 20, 2022
- 3 min
‘Ask Your Coworkers How Much $$ They Make’ - 5 Tips for Salary Negotiation
As a conversation coach, I’ve also seen an uptick in clients requesting help with preparing for salary negotiation.
Louis Melendez
- May 19, 2022
- 3 min
'Stop Apologizing' - 5 Tips for Handling an Angry Customer
If you’re in customer service – or sales for a company without a designated customer service team – chances are you’ve faced an angry...
Louis Melendez
- Apr 18, 2022
- 3 min
3 Myths & Truths about the Challenger Sales Persona
As salespeople, we have to remember that we are not vending machines. We are there to teach our customers something new.
Louis Melendez
- Mar 4, 2022
- 3 min
Follow Through on Your Follow Up
Cultivate relationships through confident communication and actually following up.
Louis Melendez
- Jan 4, 2022
- 3 min
How to say 'no', so you can say 'yes'
Three common scenarios paired with immediately implementable ways to say ‘no’ confidently so you can say ‘yes'.
Louis Melendez
- Jan 4, 2022
- 2 min
It's the Great Resignation!
Remember the JetBlue flight attendant who quit by grabbing two beers and jumping down the evacuation slide? It's the Great Resignation!
Louis Melendez
- Jan 4, 2022
- 3 min
Six passive aggressive phrases - and what to say instead
Here are six passive aggressive phrases to avoid and what to say instead.
Louis Melendez
- Jan 3, 2022
- 1 min
Introducing: Say the Thing!
So often in life our communication challenges boil down to a simple solution: Say the Thing. How much could your life be improved by more...
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